One of the ambitions of the ‘Citizen Scholarship’ project was to help organisations understand and evaluate the impact of the projects designed and delivered with their Citizen Scholars.

The Impact Playbook has been developed by Europeana in order to provide a step by step approach to help Museums, Libraries, Archives and Galleries plan for and evaluate the impact of their activities. Smaller organisations will also find it useful. You can download the playbook and find inspiration, practical resources and a community to help you develop and refine your impact practice here.

We also developed some resources of our own to help you work with your volunteers to evaluate the value of their volunteering. You can find out more about that process, and our findings, in our report below, along with one of the templates we used with our volunteers.